Xavier Rodgers has over 15 years of experience in customer service and account management. Rodgers has built a career that fosters positive client relationships, streamlines processes and delivers high-quality service through effective people leadership. Starting out in customer-facing roles, Rodgers quickly developed a reputation for understanding client needs and resolving challenges with a solution-focused approach. His journey through various account management positions allowed him to refine skills in communication, delivery of feedback, negotiation, and strategic planning, contributing to impressive retention and satisfaction rates.
In their current role as shift manager for ATDM, Rodgers applies this extensive background along with a degree in business management and project management specialization to optimize daily operations, ensuring both staff and students enjoy a supportive, efficient environment. Known for his hands-on management style and keen attention to detail, he fosters a positive, productive atmosphere for all. Rodgers’s blend of customer service and operations management expertise makes him an asset to the Institute for Advanced Learning and Research and a valuable leader on the team. Rodgers enjoys drumming, traveling, and time with family.
